Privacy Policy

Last Updated: April 7, 2024

This Privacy Policy explains how AIStory ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, mobile application, and services (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us when you:

  • Create an account or profile
  • Complete forms on our Services
  • Create or customize stories
  • Contact customer support
  • Participate in surveys or promotions
  • Post content or comments
  • Make purchases through our Services

This information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

1.2 Information We Collect Automatically

When you access or use our Services, we automatically collect information about you, including:

  • Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Log Information: We collect log information when you use our Services, including access times, pages viewed, IP address, and the page you visited before navigating to our Services.
  • Usage Information: We collect information about your use of our Services, such as the stories you create, read, share, or interact with.
  • Location Information: We may collect information about your location when you access or use our Services based on your browser or device settings.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your interaction with our Services and other websites. For more information about our use of these technologies, please see our Cookie Policy.

1.3 Information We Collect from Third Parties

We may obtain information about you from other sources, including from third-party services and organizations. For example, if you access our Services through a third-party application, such as a social networking site or a third-party login service, we may collect information about you from that third party.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support and administrative messages
  • Respond to your comments, questions, and requests
  • Communicate with you about new features, products, services, and events
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Personalize and improve the Services, including providing content or features that match user profiles or interests
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Carry out any other purpose described to you at the time the information was collected

3. How We Share Your Information

We may share your information as follows:

  • With Service Providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • For Legal Reasons: We may share information if we believe disclosure is necessary to comply with any applicable law, regulation, legal process, or governmental request; to enforce our agreements and policies; to protect the security or integrity of our Services; and to protect our rights or the rights, property, and safety of our users or others.
  • With Your Consent: We may share information with your consent or at your direction.
  • In Connection with a Transfer of Assets: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of such transaction.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Children's Privacy

Our Services are intended for users of all ages, including children under 13. However, we require parental consent for users under 13 years of age. We take additional steps to protect children's privacy, including:

  • Limiting the collection of personal information from children to what is reasonably necessary to use the Services
  • Obtaining verifiable parental consent before collecting personal information from children
  • Allowing parents to review and delete their child's personal information
  • Implementing procedures to protect the security and confidentiality of children's personal information

For more information about our practices concerning children's privacy, please contact us at [email protected].

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and update your information through your account settings
  • Request deletion of your personal information
  • Object to the processing of your personal information
  • Request a copy of your personal information
  • Opt out of marketing communications
  • Set browser or device privacy controls to limit use of cookies and similar technologies

To exercise these rights, please contact us at [email protected].

6. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the Internet or electronic storage is fully secure, so we cannot guarantee the absolute security of your personal information.

7. International Data Transfers

We may transfer, store, and process your personal information in countries other than your own. When we transfer personal information internationally, we implement safeguards to ensure your information receives an adequate level of protection, regardless of where it is processed.

8. Data Retention

We retain your personal information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve our purposes through other means.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Services or by sending you an email or other communication. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Postal Mail: AIStory, Inc.

123 Story Lane

San Francisco, CA 94105